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Self-initiated marketplace concept · Not launched

Help is closer
than you think.

ResQ

ResQ connects stranded drivers with nearby vetted helpers. It is designed to replace uncertainty with clarity and relief.

RoleProduct designerScopeStrategy · UX · UI · BrandStatusConcept in progress
01 / Problem

Breaking down is stressful.

Drivers face long waits, unclear prices, repeated phone calls, safety concerns, and no arrival tracking.

02 / Opportunity

Useful skills, available nearby.

ResQ explores a trusted marketplace connecting nearby roadside experience with drivers who need help now.

03 / Experience

From stranded to help is coming.

1Request2Locate3Choose4Price5Track6Rate
04 / Users

Different kinds of urgency.

Busy parents, students, night-shift workers, travelers, and gig workers need clarity. Providers need flexible, safe work.

05 / UX goals

Relief in fewer taps.

Fast. Reassuring. Minimal. Transparent. High-trust.

06 / Decisions

Trust is designed into the transaction.

Fixed pricing

Reduce negotiation and uncertainty.

In-app payment

Avoid cash and surprise costs.

Vetted providers

Create accountability.

One-tap urgency

Prioritize the immediate task.

07 / Product concept

Reassurance at every step.

The interface answers the questions that matter in a stressful moment: who is coming, what it will cost, and when help will arrive.

9:41 ● ●
ResQ

WHAT DO YOU NEED?

Let’s get you moving.

Flat tireJump startFuel deliveryLockout
9:41 ● ●
HELP IS ON THE WAY

Marcus arrives in 12 min

4.9 ★ · Verified provider

$48 fixedCall · Message
RESQ PROMISEClear price.
Verified help.
Live arrival.
No negotiation at the roadside.
08 / Constraints

What this concept does not prove.

No launch, users, demand, operational network, or performance metrics. Pricing, legal, insurance, and coverage require validation.

09 / Next steps

Test the riskiest assumptions.

Interview drivers and providers, test the emergency flow, explore supply, and design cancellation and safety escalation paths.